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• Contact Us if you changed your email address.
• Check you spam/junk folders (and mark the message as "not spam/junk" if you find it there).
• Add "dsrc@no-reply.mycourts.co.uk" to your Contacts list or email address book.
• Contact your email service provider and ask them why you're not receiving messages sent from dsrc@no-reply.mycourts.co.uk.

Hotmail/Outlook Users

• Login to your Hotmail/Outlook account.
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• Add "mycourts.co.uk" and "no-reply.mycourts.co.uk" to your Safe Senders and domains.

GMail Users

• Go to Gmail Settings > Filters and Blocked Addresses. If "Dunnings Squash and Racketball <dsrc@no-reply.mycourts.co.uk>" appears in the list of blocked addresses, select "Dunnings Squash and Racketball <dsrc@no-reply.mycourts.co.uk>" and click "unblock selected addresses".

Other email service providers may have similar settings -- please follow their instructions. If not, contact their support desk and request delivery of messages from dsrc@no-reply.mycourts.co.uk.